TERMS OF PURCHASE - BRIEFLY

When you buy a membership, subscription or sauna time at Holmestrand sauna association, you enter into an agreement with the association. We want it to be easy and predictable to use our saunas, but there are some rules that come with the purchase.

 

The most important thing is this:

You yourself are responsible for ensuring that the information in the order is correct, and that you and your group follow the rules for using the sauna.

Membership and subscriptions are personal and provide the rights that apply to the membership type in question.

A private booking gives you the right to dispose of the sauna during the agreed period, but not the right to run a business there.

The sauna cannot be used to sell or offer its own products, services, hold courses, yoga, training, treatments or other commercial activities without this being approved in advance by the Holmestrand Sauna Association.

Companies and organizations can still book private saunas for employees, customers, members and guests. However, it is not the same as being allowed to use the sauna as premises for commercial activities.

Holmestrand Badstuforening can itself enter into agreements with external actors regarding activities and commercial cooperation when we wish.

Saunas and bathing take place at your own risk, and all users must act considerately and follow the safety and order rules.

In case of cancellation no later than 24 hours before the booked time, you will normally receive the amount back as a gift card or value code. Later cancellations do not generally result in a refund.

In the event of serious or repeated violations of the rules, you may lose the right to use the sauna, and members may also have their membership processed by the board.

In short: You are buying access to the Holmestrand sauna association's offer - not the right to use the sauna as a free space for your own business.

🔴 Important

Booking a sauna or membership does not give the right to conduct commercial activities from or in the Holmestrand sauna association's premises.

Courses, yoga, treatments, teaching or sale of goods or services require prior approval from Holmestrand sauna association.

 

TERMS OF PURCHASE

1. HOLMESTRAND SAUNA ASSOCIATION

www.holmestrandfjordbadstu.no is run by the Holmestrand sauna association, organization number 925 695 629.

Holmestrand sauna association is a voluntary association with the aim of promoting health through year-round bathing and sauna use.

These purchase conditions apply to the purchase of membership, subscription, gift vouchers, sauna time and other services offered by Holmestrand sauna association.

When purchasing, the buyer accepts these purchase terms and the user rules that apply to the saunas.

Information, images, text, logo and other content on Holmestrand sauna association's website belong to Holmestrand sauna association and may not be copied or used commercially without permission.

2. THE PARTIES

The seller is: Holmestrand sauna association, Fjordveien 1, 3080 Holmestrand

E-mail: post@holmestrandfjordbadstu.no

Organization number: 925 695 629

Buyer is the person or business that makes the order.

Membership and subscription are personal and can only be registered to a natural person, unless Holmestrand sauna association expressly offers another type of membership or subscription.

A business can pay for membership or subscription on behalf of a named person, but the business does not become a member itself and cannot use membership rights or membership benefits.

Companies, organizations and other businesses can make ordinary single bookings according to the provisions of these terms and conditions.

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3. PRICING

The stated price is the total price the buyer must pay, including taxes and any additional costs that are disclosed before the purchase.

The prices that apply at the time of ordering can be found on the Holmestrand sauna association's website or ordering solution.

Member prices and member discounts are personal and can only be used in accordance with the terms of the relevant membership or subscription.

Holmestrand sauna association can change prices and membership benefits for future purchases and future subscription periods. Changes do not affect already paid individual bookings.

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4. CONCLUSION OF AGREEMENT

The agreement between the buyer and Holmestrand sauna association is binding when the order has been completed and the buyer has received order confirmation.

The agreement is nevertheless not binding if there is an obvious writing, typing, price or system error and the buyer realized or should have realized that there was an error.

The buyer is responsible for the correctness of the name, e-mail address, telephone number, time, number of people and other information given when ordering.

The buyer must familiarize himself with the information about the service, capacity, price, rules and any restrictions before placing the order.

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5. PAYMENT

Payment is made with Vipps or bank card/credit card through the payment solutions offered in the booking system.

Payment is charged at the time of booking, unless otherwise expressly agreed.

Companies and organizations can be sent an invoice by agreement. Invoice costs can be charged with NOK 150 if this is stated before booking.

The invoice must be paid before the sauna session is carried out, unless otherwise agreed.

Invoices are only issued to businesses with an organization number.

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6. DELIVERY OF THE SERVICE

The order is considered confirmed when the buyer has received order confirmation.

The sauna service is delivered at the time and with the content stated in the order.

The buyer is responsible for checking that the order confirmation matches the order and must contact Holmestrand badstuforening as soon as possible if something is wrong.

If the buyer or the participants arrive late, this does not entitle them to an extension of the reserved time or a refund.

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7. CANCELLATION, CHANGE AND RIGHT OF WITHDRAWAL

7.1 Cancellation of sauna time

In case of cancellation no later than 24 hours before the agreed time, the amount paid is made available as a gift card or value code that can be used for a later reservation.

In the event of cancellation less than 24 hours before the agreed time, as a general rule no refund or value code is given.

Changes and cancellations are made via the customer's page in the booking system or by contacting Holmestrand badstuforening at post@holmestrandfjordbadstu.no.

Non-attendance is not considered a cancellation and does not give the right to a refund.

7.2 Right of withdrawal for sauna time

The right of withdrawal does not apply to services related to leisure activities when the agreement stipulates a specific date or a specific period of time for implementation, cf. the Right of Cancellation Act section 22 letter m.

This means, among other things, that there is no ordinary 14-day right of cancellation for a specifically ordered sauna session.

7.3 Membership and subscription

For membership and subscriptions, the rules of the Right of Cancellation Act apply where these apply.

Information about the subscription's price, duration, automatic renewal and how the subscription can be terminated must be provided before the order is placed.

If the buyer requests that a service that is covered by the right of withdrawal be used before the withdrawal period has expired, the rules of the Right of Cancellation Act apply to payment for the part of the service that has, if any, already been delivered.

7.4 Cancellation by the Holmestrand sauna association

Holmestrand sauna association can cancel or close a sauna if conditions make its implementation untenable or impossible.

This can be due to, among other things:

·       Power outages, technical faults, faults with the oven or control system, fire or safety hazard, water level, waves, wind or other weather conditions, damage to the sauna, raft or access, public orders, or other extraordinary conditions

In the event of cancellation from the Holmestrand sauna association's side, the amount paid will normally be refunded or made available as a gift card or value code.

Holmestrand sauna association is not responsible for indirect losses as a result of a cancellation, as far as this is permitted under current law.

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8. DEFECTS AND COMPLAINTS

If the buyer believes that the service has not been delivered as agreed, Holmestrand sauna association must be notified within a reasonable time after the situation was discovered or should have been discovered.

Complaints must be sent in writing to post@holmestrandfjordbadstu.no.

The complaint should describe:

·       Which booking the case concerns, what has happened, the time of the incident, and which solution the buyer wants

A complaint made within one week of the visit is normally considered to have been made within a reasonable time.

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9. REFUND

If the buyer has a claim for repayment, this will be carried out without undue delay.

Refunds are normally made to the same means of payment that was used for the purchase.

If the terms of the service in question involve a refund such as a gift card or value code, the amount is made available in this way.

This does not limit the rights the buyer may have under non-derogable legislation.

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10. MEMBERSHIP AND SUBSCRIPTIONS

10.1 GENERAL RULES

Membership in the Holmestrand sauna association can be taken out from and including the calendar year in which the person turns 16.

Membership and subscriptions are personal and apply only to the person it is registered to.

Login, membership, subscription, discount code or other personal membership benefits cannot be lent, shared, transferred or used on behalf of others.

Membership gives the membership rights that follow from the Holmestrand sauna association's articles of association.

Membership and subscriptions can also give access to services, prices and membership benefits that appear in the membership type in question.

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Member benefits and discounts may not be used for commercial activities or on behalf of a business, organization or third party unless Holmestrand sauna association has expressly approved this.

If a member's discount is used when booking a private sauna, the member must, as a general rule, participate in the booking in question.Holmestrand sauna association can check that membership and membership benefits are used by the right person.

 

10.2 ANNUAL MEMBERSHIP

Annual membership is valid for 12 months from the date of purchase, unless otherwise stated clearly when ordering.

The annual membership is personal.

Annual membership gives access to the member benefits that apply to this type of membership at all times.

This may include, among other things, a discount on certain bookings.

Membership benefits require available capacity and do not entail the right to specific times or a specific number of bookings unless this is expressly stated in the membership.

The annual membership cannot be used:

·       on behalf of a business

·       to obtain a member discount on commercial events

·       for the resale of sauna time or places

·       or for other commercial exploitation of Holmestrand sauna association's services

If the annual membership is offered as a subscription with automatic renewal, this is clearly stated before the purchase is made.

An ongoing subscription can be canceled via the customer's page in the ordering system or by contacting the Holmestrand sauna association.

Termination stops future renewal. Already paid period normally runs until the end of the period.

 

10.3 MONTHLY SUBSCRIPTION

The monthly subscription is a personal subscription.

The subscription is valid for one month from the date of purchase and is automatically renewed for new monthly periods if this is stated in the order, until the subscription is terminated.

The monthly subscription entitles you to book up to two hours of shared sauna per day during opening hours, as long as there is capacity.

A maximum of 31 bookings can be made per subscription month.

The subscription does not give the right to reserve specific times or other preferential rights beyond what is expressly stated in the service.

The monthly subscription can only be used by the person to whom the subscription is registered.

The subscriber must himself participate in bookings made using the subscription.

The monthly subscription cannot be used:

·       on behalf of other persons

·       on behalf of a business or organization

·       for the resale of sauna time

·       for the resale of places

·       for commercial or income-generating activity

·       or to reserve capacity for others

It is not permitted to make systematic bookings with the aim of blocking capacity, securing capacity for others, circumventing booking restrictions or otherwise using the subscription contrary to the purpose of the scheme.

Bookings that are not to be used must be canceled as early as possible so that the time can be made available to others.

In the event of repeated non-attendance or other significant abuse, Holmestrand sauna association can limit or stop the possibility of making new bookings.

The subscription can be canceled via the customer's page in the ordering system or by contacting post@holmestrandfjordbadstu.no.

The termination stops the next renewal. Already paid subscription periods normally run until the end of the period.

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10.4 GIFT CARDS

Gift cards:

- can be purchased in the amounts offered in the order solution.

- are issued to the e-mail address provided.

- the validity of the card is stated at the time of purchase.

- can be used for the services covered by the gift card.

- cannot be redeemed for cash, unless otherwise provided by mandatory law.

- cannot be resold as part of a commercial activity without permission from Holmestrand sauna association.

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11. RULES FOR USE OF THE SAUNAS

When ordering or using the Holmestrand sauna association's saunas, the buyer and other participants accept the following rules:

All users must be freshly showered and clean before using the sauna.

A towel must be used between the body and the bench. The feet must also be on a towel.

Loud music or other activity that disturbs others or the surroundings is not permitted.

Smoking is not permitted in any of the areas of the Holmestrand sauna association.

Food is not allowed inside the sauna.

Snuff must not be used or kept loose in the sauna.

Consumption of alcohol is not permitted in the communal sauna.

Persons who are visibly drunk or under the influence may be refused entry.

To book sauna time, you must be 16 years old.

Persons under the age of 16 must be accompanied by a responsible adult.

It is not permitted to give access to the sauna, changing room or other facilities to persons who are not covered by the booking in question.

Documentation of the booking must be available upon request.

The maximum number of people specified for the relevant sauna or booking must be observed.

The person who has made the booking is responsible for ensuring that everyone in the group knows and follows the applicable rules.

Equipment, installations, ovens, control systems, doors and safety equipment must be treated properly.

It is not permitted to manipulate technical equipment or intervene in the sauna's installations.

Instructions from the board or persons representing Holmestrand sauna association must be followed.

Holmestrand sauna association can refuse entry or terminate the stay if a person behaves irresponsibly, disturbingly or in breach of the rules.

Use of the sauna and bathing is at your own risk.

This does not absolve Holmestrand sauna association from liability arising from non-derogable legislation.

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12. PRIVATE BOOKING

When booking a private sauna, the buyer and his group get exclusive access to the sauna in question during the booked period.

Private booking is intended for the buyer's own use together with family, friends, colleagues, guests or other participants invited by the buyer.

Private booking does not imply that the buyer disposes of the Holmestrand sauna association's premises as ordinary rental premises.

The buyer cannot transfer or resell the booking without written permission from Holmestrand sauna association.

The buyer may also not use the booking for a purpose other than that which follows from the booking and these terms and conditions.

The person making the booking is responsible for all participants in the group and for ensuring that the maximum number of people allowed is respected.

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13. COMMERCIAL USE, RESALE AND PAID ACTIVITIES

13.1 Main rule

Holmestrand sauna association's saunas are primarily an offer to members, residents, visitors and others who wish to use the saunas for swimming, sauna and social activities.

The saunas are not ordinary rental premises for commercial activities.

A regular booking, private booking, membership or subscription therefore does not give the right to conduct commercial, business, income-generating or marketing activities in or through Holmestrand sauna association's facilities.

Such activity requires prior written approval from Holmestrand sauna association.

 

13.2 Resale of bookings or places

It is not permitted to:

·       Resell a booking, sell individual places in a booking, arrange places for payment, charge an entrance fee or participant fee for access to a booking, or otherwise demand payment for access to the sauna,

without prior written agreement with Holmestrand sauna association.

This also applies if the sauna visit is part of:

·       An event, activity, experience, course, training, treatment, membership, package product, corporate offer, tourism product or another good or service for which the participant pays.

The prohibition applies regardless of who receives the payment.

The prohibition also applies if the payment is referred to as, among other things, a participation fee, membership fee, course fee, splis, donation, contribution or cost coverage if the payment is in reality a prerequisite for participation.

It is irrelevant whether the organizer makes a financial profit from the activity.

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13.3 Courses, treatments and other activities

Without prior written agreement with Holmestrand sauna association, it is not permitted to use the saunas for, among other things:

·       Courses, teaching, organized training, yoga or similar activities, treatments, massage, wellness treatments, guided commercial experiences, photo or video production for commercial purposes, product sales, demonstrations, promotions, or other activities that occur as part of the business.

Ordinary social activity between participants in an ordinary private booking is not covered by this prohibition.

 

13.4 Marketing

It is not permitted to market or sell access to Holmestrand sauna association's saunas as part of your own business without written agreement.

It is also not permitted to use Holmestrand sauna association's name, logo, images or facilities in a way that could create the impression of collaboration, approval or commercial affiliation if such an agreement does not exist.

 

13.5 Reservations for later resale

It is not permitted to reserve sauna times for the purpose of:

·       Later resale, sale of places, use in commercial events or other activities that require prior approval.

Holmestrand sauna association may cancel bookings if there is reasonable reason to assume that they have been made in violation of this provision.

Before cancellation, the association will, as far as is practically possible, contact the buyer to clarify the purpose of the booking.

 

13.6 Companies and organizations

Companies and organizations can book private saunas for their own employees, customers, members, partners or guests.

The fact that a company pays for a private booking does not in itself make the booking for commercial use.

However, a corporate booking does not give the right to:

·       Resell places, charge participants for sauna visits, arrange paid courses or activities, offer treatments, or use the sauna for marketing or other commercial activities without prior written agreement with Holmestrand sauna association.

 

13.7 Agreements on commercial activity

Holmestrand sauna association may, at its own discretion, enter into agreements with external parties regarding events, courses, activities or other services.

Such an agreement must be entered into before the activity is marketed or the booking is made.

Holmestrand sauna association may set its own prices and terms for such use.

Approval only applies to the specific activity, period and scope that have been agreed upon.

Previous approval does not automatically imply approval of future events.

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14. ABUSE OF BOOKING AND MEMBERSHIP ARRANGEMENTS

Holmestrand sauna association wants the available capacity to benefit the users.

It is considered abuse if a buyer or subscriber, among other things:

·       Books times that the person does not intend to use, systematically fails to attend bookings, reserves capacity for others through a personal subscription, shares membership or subscription, creates multiple accounts to circumvent restrictions, systematically reserves attractive times to block capacity, resells bookings or places, or otherwise circumvents the terms or purpose of the scheme.

If abuse is suspected, Holmestrand Badstuforening can ask for information that is necessary to clarify the situation.

In case of abuse, the association can delete or cancel bookings, limit booking options, block discount codes or member benefits and temporarily stop access to the booking system.

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15. BREACH OF TERMS AND PENALTIES

In the event of a breach of these terms of purchase, the user rules or the terms of the relevant service, Holmestrand sauna association may, depending on the nature and seriousness of the relationship:

·       Give a verbal or written warning, ask people to end the activity, deny access or cancel an ongoing booking, cancel future bookings, limit or block access to bookings, membership benefits or subscriptions, refuse new bookings or terminate the customer relationship as far as this is permitted by the agreement and applicable law.

Bookings that have been made in violation of the provisions on commercial use, resale or abuse can be canceled by Holmestrand sauna association.

Any refund is assessed based on the nature of the relationship, which part of the service has been delivered and the documented financial loss Holmestrand sauna association has suffered. This does not limit the buyer's rights under non-derogable legislation.

Measures shall, as far as is practically possible, be in reasonable proportion to the breach. In the event of serious or repeated violations, measures can be taken without prior warning if this is necessary for reasons of safety, operations or other users.

 

16. LIABILITY FOR DAMAGE AND LOSS

The buyer is responsible for damage that the buyer or persons in the buyer's group intentionally or negligently inflict on the sauna, fleet, fixtures, equipment, access or other Holmestrand sauna association's assets.

The buyer can be held responsible for the necessary costs for repair, replacement, cleaning or other improvement according to general compensation rules.

Personal belongings are taken and stored at your own risk. Holmestrand badstuforening is not responsible for loss or damage to personal property unless liability follows from mandatory legislation.

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17. PRIVACY

Holmestrand sauna association processes personal data in connection with ordering, payment, membership, subscription, customer service, security and administration of the services.

Further information on the processing of personal data and the data subject's rights can be found in the Holmestrand Badstuforening's privacy statement at www.holmestrandfjordbadstu.no.

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18. COMPLAINTS, CONTACT AND SUPPORT

Questions, complaints and other inquiries regarding purchases and services should be sent to:

Holmestrand sauna association

Fjordveien 1

3080 Holmstrand

E-mail: post@holmestrandfjordbadstu.no

The saunas are located at Bølgebryteren in the southern part of the Dulpen free area in Holmestrand.

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19. CHOICE OF LAW AND DISPUTES

The agreement between the Holmestrand sauna association and the buyer is governed by Norwegian law.

Any disputes must be resolved amicably. If the dispute cannot be resolved in this way, the case can be brought before the ordinary Norwegian courts.

A consumer can also contact the Norwegian Consumer Protection Authority for mediation or use other complaint arrangements that follow from current law.

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PRIVACY POLICY ​

By accepting the terms of purchase, we recommend that you also review the privacy policy.

The privacy policy is intended to provide information about how and why Holmestrand sauna association (HBF) collects and processes personal data. The chairman is the data controller for information collected and processed by HBF. The privacy policy below provides the information that the privacy regulations require us to provide in connection with our processing of your personal data. HBF's processing of personal data is in accordance with the privacy regulations in force at any time.

 

YOU CAN FIND THE PRIVACY POLICY HERE

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Last modified: September 4, 2026